2. Manage your skills as a process
Competency management is managed as a process, and is established, implemented, maintained and improved according to the PDCA ( plan , do , check , act , see figure "Competency management process"). A training plan and an empowerment system must therefore be planned, implemented, evaluated and improved.
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Bibliography
L'évaluation de l'efficacité d'une formation , GÉRARD (F.-M.), Gestion 2000, Vol. 20, n° 3, 13-33 (2003)
ISO 10015:2019 – Quality management – Guidelines for competence management and people development, standard
ISO 9001:2015 – Quality management system – Requirements, standard
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