5. Our advice
5.1 Be factual
Define a training need with factual expectations that correspond to an evolution objective. These organizational development objectives can be set out in a multi-year plan.
Use action verbs when defining training objectives and identifying tasks associated with activities.
SCROLL TO TOP5.2 Stay agile
In the event that external training cannot be chosen, consider the possibility of carrying out in-house training if the skills are available.
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Bibliography
L'évaluation de l'efficacité d'une formation , GÉRARD (F.-M.), Gestion 2000, Vol. 20, n° 3, 13-33 (2003)
ISO 10015:2019 – Quality management – Guidelines for competence management and people development, standard
ISO 9001:2015 – Quality management system – Requirements, standard
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