4. Employee involvement
4.1 What the standard says
A competent, empowered and involved workforce at all levels of the organization is essential to enhance the organization's ability to create and deliver value.
SCROLL TO TOP4.2 Why this principle?
Human resources are a company's greatest asset. They represent the company to other stakeholders and contribute to its image. And it is they who, through their know-how and skills, ensure efficiency and effectiveness in achieving objectives.
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Employee involvement
Process approach
Reference standard
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
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