5. Process approach
5.1 What the standard says
Consistent, predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes operating as a coherent system.
Previous versions of the ISO 9000 standards included an additional principle: management by system approach. The system approach enables a global approach from the needs and expectations of interested parties to the response to these requirements. This principle has now been integrated into the process approach.
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Process approach
Improvement
Article included in this offer
"Environment"
(
514 articles
)
Updated and enriched with articles validated by our scientific committees
A set of exclusive tools to complement the resources
Reference standard
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
