Evidence-based decision-making
The principles of quality management, the foundation of the quality approach
Practical sheet REF: FIC0406 V1
Evidence-based decision-making
The principles of quality management, the foundation of the quality approach

Author : Carole PIERRON

Publication date: June 10, 2016, Review date: November 27, 2016 | Lire en français

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7. Evidence-based decision-making

7.1 What the standard says

Decisions based on analysis and evaluation of data and information are more likely to produce the desired results.

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7.2 Why this principle?

Decision-making is complex, and always involves a degree of uncertainty. Analyzing data and information factually, i.e. on the basis of evidence, records and facts, rather than opinions, assumptions, interpretations or extrapolations, enables greater objectivity, which is essential for effective decision-making.

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