6. Present process architecture to company staff
Once the definition and description work has been completed, it's time to explain the result to all staff, so that everyone can take ownership of the company's process configuration and give it the meaning desired by management.
These presentations can be made by yourself, with the participation of the process drivers.
For further information on some of the topics covered in this sheet, such as the question of professions and associated skills, please refer to the sheet From process mapping to QMS architecture
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Present process architecture to company staff
Our advice
Bibliography
A guide to the business architecture body of knowledge ® – BIZBOK Guide ® , 2022
THIAULT (D.) - Le management de la performance par les processus , HERMES LAVOISIER, 2010
ToolReference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
Fascicule FD X50-176 – Process management – Implementation guide
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