8. Mistakes to avoid
8.1 Don't dissociate management strategy and quality management
A company's strategy and its quality management system must be connected. Analysis of the company's context was not included in previous versions of the ISO 9001 standard, so it was possible for a company to have a management system that was disconnected from its strategic orientation and its context. We could see two distinctive elements emerging: on the one hand, a course set by management, and on the other, a quality management system. These two elements could move in the same direction without ever touching. From now on, these two worlds will have to come together.
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Mistakes to avoid
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Bibliography
Templar (R.), Les 100 règles d'or du management , Ed Marabout, 2005
Del Marmol (T.), PESTEL analysis and the Macroenvironment , 50 Minutes, July 23, 2015
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