Practical sheet | REF: FIC0372 V1

Management responsibility

Author: Jean-Luc BERSON

Publication date: February 10, 2016, Review date: November 27, 2016 | Lire en français

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    7. Our advice

    7.1 Master the process approach

    Whether you're a member of the management team or a general manager, you need to have a solid knowledge base of process-based management, which is a business organization favored by ISO management system standards. This approach has become a reinforced requirement of the 2015 version of ISO 9001. It breaks away from management models based on departmental or vertical organization.

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    7.2 Communicate the essentials throughout the company

    Mission, vision, strategy,...

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