10. Frequently asked questions

What steps need to be taken in the event of major changes in the company during the three-year certification cycle?

If you decide to add or remove an item from the audit scope, inform the certification body's account manager so that he can propose a new wording before your next follow-up audit.

If the change concerns the company's organization and/or activities, inform the audit manager when preparing the next follow-up audit.

How do you organize an audit when your company has several sites?

During the certification audit, the company's head office must be audited. Other sites may be audited, depending on their proximity and the scale of the activity to be audited.

All sites within the scope of certification are audited during the three-year certification cycle....