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Practical sheet | REF: FIC0464 V1

Using the 8D method to eliminate the risk of a problem recurring

Author: Alain CELLIER

Publication date: October 10, 2018 | Lire en français

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11. Our advice

11.1 Know how to define skills

Choose group leaders for their personal qualities rather than their technical skills. The best technician will not make the best group leader. You need to give priority to qualities such as the ability to lead, federate, motivate, rally, reassure, etc.

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