10. Recordings

A digital solution such as a database is a valuable approach to 8D methodology. It makes it easy to keep records up to date, provides visibility on project progress, and informs about actions and their implementation. The essential information to be included in this database can be summarized as follows:

• detailed description of the problem ;

• 8D participants' names;

• the need to inform customers (e.g. by contract) or not;

• immediate actions ;

• causes identified ;

• details of corrective actions ;

• efficiency criteria, objectives to be achieved ;

• results of the implementation of actions ;

• ...