4. Involving management
Management plays an essential role in value chain management. If the value chain is to have a chance of working, it must be supported by solid leadership and, in particular, the involvement of management.
Managers must support, facilitate and promote the implementation and sustainability of value chain management.
Value can be seen as a mindset that needs to be developed not only from the top down, but also from the bottom up.
Managers need to focus on identifying value, finding the best way to express it, and measuring the results of their efforts in this direction.
All employees must ask themselves whether a particular task adds value, and question it if it doesn't.
The ultimate goal for everyone, from the bottom to the top of the hierarchy, is to make every effort...
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