1. Understanding VA
1.1 What is value?
Insofar as it is expectations or motivations that justify the resources (including financial) and efforts required, NF EN 1325 defines the value of a product as "the relationship between the function's contribution to satisfying the need and the function's cost".
Thus formulated, value appears as a ratio:
Assessment of the level of satisfaction of expectations (or needs)
Value = ___________________________________________________________________
Assessment of resources and effort required
It is a quantity that increases when the satisfaction of the need increases and/or when...
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Understanding VA
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"Quality manager"
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