Practical sheet | REF: FIC0556 V1

Implement the principle of continuous improvement in a QMS

Author: Olec KOVALEVSKY

Publication date: February 10, 2017 | Lire en français

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7. Mistakes to avoid

7.1 Don't think that improvement can be decreed, it can be measured.

Any action, however well-intentioned, needs to be evaluated in terms of its results before it can be said to be an improvement.

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7.2 Don't give your colleagues, process drivers, activity and department managers the impression that quality is in charge of everything and wants to regulate everything.

As a quality manager, you are responsible for structuring your company's improvement process, but you don't necessarily have to...

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Mistakes to avoid