10. Frequently asked questions

Should I set up an "ideas box"?

It's not always necessary to set up an "ideas box". Simple tools that already exist in your organization can help. For example, team meetings or workgroups may be sufficient to gather suggestions from staff.

Do I need software for the suggestion system?

Software, or any other application, can facilitate the management of a large volume of suggestions. What's more, today's solutions have the advantage of integrating a collaborative dimension (visibility of suggestions, votes and comments). To this end, you can consult the platforms implemented by various organizations: "suggestionbox" (smartphone application for collecting ideas relating to WindowsPhone evolutions), mystarbucksidea.force.com...