1. Define a staff suggestion system

Terminology can be confusing from one person to another, and this confusion is an obstacle to the success of a staff suggestion system. That's why you first need to define what a staff suggestion system is.

The employee suggestion system is first and foremost a tool for the organization's progress. It is an integral part of the quality management system, and in particular of your continuous improvement process (cf. Explain the implementation of improvement [FIC 0371] ). Any suggestions made should be included in the improvement plan. This will enable you to...