9. Mistakes to avoid
9.1 Don't ignore unsolicited proposals
The principle of suggestions must remain open. If you set up a system that is too formalized, framed and rigid, you deprive yourself of spontaneous ideas. What's more, some people are not comfortable with formalization, and the framework will be a brake on their contribution. You need to be able to collect suggestions through a variety of channels.
SCROLL TO TOP9.2 Don't forget to communicate regularly on the suggestions collected, retained and implemented.
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Mistakes to avoid
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