4. How can we assess and quantify the skills available?
Based on the skills map you've drawn up, you need to know the actual skill level of each employee.
ToolThe method proposed as a tool is the "ILUO matrix" (skills evaluation matrix (Tool Skills assessment matrix )). - also known as the "magic square" - so named because it is based on four complementary levels of competence.
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How can we assess and quantify the skills available?
When should these measurements/skills assessments be carried out and updated?
Bibliography
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Downloadable tools
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Skills evaluation matrix (Tool ...
Normative references
ISO 9001:2008 – Chapters 4, 5 & 6
ISO 9004:2009 – Annex B
ISO 10018 – Guidelines for staff involvement and skills
ISO 22301 – Social security – Business continuity management systems
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