Overview
ABSTRACT
In a context where the European branch of this US group, operating across the world, wished to implement in Europe the Travels and Expenses software package already deployed in different countries, including the USA, this lessons-learned presentation describes an example of the implementation of a noteworthy organizational innovation. Management of Travels and Expenses is always a sensitive subject, and the international scope of the project makes it more so. This lessons-learned presentation describes the main components of the approach implemented and gives a detailed analysis of change management tasks. It reports all the activities carried out and the results obtained, and offers a first assessment of the implementation of the package.
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Read the articleAUTHOR
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Denis MEINGAN : Associate Director - KnowledgeConsult, Saint-Mandé, France
INTRODUCTION
Domain: Innovation/Organizational innovation – Change management
Company concerned: American group with international operations
Technologies/methods involved: Project management and change management
Sector: Medical devices
Key words: Change management, project management, software package, information systems
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KEYWORDS
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Change management for successful European deployment of a software package - Change management to succeed in the European implementation of a software package
Project background, issues and objectives
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