Practical sheet | REF: FIC1274 V1

Deploying business intelligence: what's at stake and what methods should be used?

Author: Sophie LAFOURCADE

Publication date: June 10, 2014 | Lire en français

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    1. Deploy intelligence, yes, but with what intentions and goals?

    The aim is to deploy the intelligence process and make it flexible in line with your investment choices in new product or service lines, by organizing targeted intelligence in line with your strategy to :

    • increased responsiveness to your strategic objectives;

    • improved customer satisfaction ;

    • broadening the culture of intelligence throughout the company.

    In practice, this means :

    • define recurring needs and identify emerging themes, both by analyzing specific requests and by actively seeking out your organization's expectations;

    • mobilize resources through "hypercontextualized" priming and a precise definition of your priorities;

    • ...

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